COMMONLY ASKED QUESTIONS

WHERE SHOULD I INSTALL THE DEVICE?

This is up to you and we don't want to discuss this on the internet, give us a call so we can talk about the best options for you...

HOW MANY SHOULD I BUY?

This is a business decision that you need to make. A few commercial users have started with one per load and then increased to 2-5 per load. It is probably not necessary for all hives to have a Hive Guardian unless you have extremely high value honey.

IS THIS GOOD FOR RECREATIONAL BEEKEEPERS?

Absolutely, if you feel like you need to have some extra security for your bees then get a Hive Guardian.

CAN I MONITOR QUEEN BEE PACKAGES?

You must have heard about our trial with Australian Queen Bee Breeders Association. We've had great success with monitoring queen bee packages through Australia post. We can monitor location (obviously) and also temperature within the package. This is really helpful to bring confidence to your Queen buyers.

WHAT IS THE NETWORK COVERAGE OF YOUR DEVICE?

In Australia we use the NBIoT network which is far superior to mobile networks. It allows long distance communication and is the right fit for a device like this. Whilst it might not be everywhere, our testing was encouraging. Call us to discuss.

WHAT ARE THE BATTERIES IN THE HIVE GUARDIAN?

It is an absolute must to use Lithium Ion AAA batteries. This is what it will be supplied with and are the only battery type that works for this use case. We've tried others and it failed.

WHAT SUPPORT DO YOU OFFER?

When you sign up for the first time as a Hive Guardian customer you will have a phone conversation with one of our team. We usually like to have a one on one session online to walk you through the software to make it easier for you to get started.

WHAT HAPPENS IF MY HIVES ARE STOLEN?

Bugger, it' important that as soon as you've noticed your hives are on the move to activate Recovery mode. This will increase the tracking frequency of the Hive Guardian and make sure we gather as much data to help as possible. Call us so we can assist, the next call might need to be to the Police.

DO YOU OFFER FREE TRIALS?

We have spent 12 months ironing out the issues and problems so you don't have to.

Why not order just one Hive Guardian to get a feel for it?

WHAT ARE THE PAYMENT OPTIONS?

Payment must be received before we ship the Hive Guardians. As soon as we receive payment we prepare (provision) and setup your account ready for use.